Admin Assistant (Temporary Traffic Regulation Team) (Enginee

Officer (Network Coordination Support) at pay Grade 6. £10.44 per hour, 24 days leave plus 8 bank holidays – Oxford – 6 month contract

This post primarily performs highways-related administration tasks including processing Temporary Traffic Regulation Orders (road closures) and Streetworks Licensing applications such as skips and scaffold licenses.

Provide efficient and effective secretarial and administrative support to the directorate in line with the council’s policies and practices and any legislative requirements.

Skills
English Language and Mathematics GCSE Grade C or above (or equivalent), or NVQ Level 2 Administration (or equivalent)
Experience of handling data and statistics Experience of inputting and retrieving data from IT systems
Experience of providing a high level of customer service, including meeting/greeting visitors and using the telephone to contact customers
Previous administrative experience – Experience and regular use of Microsoft Word, Excel, Internet and Outlook, ability to work effectively to deadlines.

Essential The post holder is required to possess relevant English and Maths skills and hold an NVQ level 3 in Business Administration or Customer Services, or be able to demonstrate equivalent experience. Oxfordshire County Council – Role Profile – Final Previous customer service experience within a Local Authority or similar environment. Physical: The ability to drive and the possession of a current driving licence, or ability to demonstrate an effective means of travel to remote areas of the county, are essential. The willingness to provide or utilise suitable transport for use during work hours for which a car or travel allowance will be paid and /or willingness to use a suitable vehicle provided for their duties.

Accountabilities:

Act as the first point of contact for the service, answering queries or redirecting appropriately, so that an effective professional response is provided

Process and respond promptly to all incoming communications, including taking messages, copying and distributing information as required to ensure an effective secretarial and administrative service is provided.

Maintain effective work systems, ensuring that all information, correspondence and documentation is dealt with in a professional manner that ensures information is current, accurate and accessible as required.

Collect, process and input information onto the County Council’s information management/filing systems and databases ensuring accuracy, confidentiality and security is maintained and legislative requirements are met.

Coordinate diary management, arrange appointments, meetings, booking venues, catering and relevant resources, travel and accommodation as required to ensure an effective secretarial and administrative service is delivered.

Take minutes of meetings and circulate agendas so that contents of meetings are accurately recorded and circulated and participants and relevant stakeholders are informed.

Collate, produce and distribute regular and ad-hoc statistics and reports as required so that individuals and departments receive accurate up to date information

Provide a full administrative service so that the needs of the team/service/department are met

Support Infrastructure Delivery, covering other areas as required, ensuring continuity of service.

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